Privacy and Security

Privacy and Security Policy

Effective Date: 16.06.2025
Last Update: 16.06.2025

Terrastar İnşaat Mühendislik Sanayi ve Ticaret A.Ş. (“Terrastar” or the “Company”) is committed to ensuring the privacy and security of our website users’ personal data (https://www.terrastar.com.tr). This policy provides information on how your data is collected, used, protected, and under what circumstances it may be shared.

1. Collected Information

The following information may be collected via our website:

First name, last name, phone number, email address (via forms)
IP address, browser type, visit duration, and visited pages
Usage data collected through cookies

2. Purpose of Data Use

The collected information is used for the following purposes:

To provide and improve website services
To respond to your inquiries
To offer personalized services and content
To provide technical support
To fulfill legal obligations

3. Data Security Measures

Terrastar implements technical and administrative security measures to protect your personal data. These measures include:

SSL (Secure Socket Layer) encryption technology
Firewalls and access controls to prevent unauthorized access
Periodic software and security updates
Restricted access limited to authorized personnel

4. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these websites, and any risks associated with visiting them fall under the user’s responsibility.

5. Data Sharing

Collected data will not be shared with third parties except in the following cases:

To fulfill legal obligations
When required to share with authorized public institutions
Limited sharing with technical service providers for service delivery
When your explicit consent is provided

6. Data Retention Period

Personal data is stored for as long as required for the purpose of processing. After this period, the data is deleted, anonymized, or archived in accordance with legal regulations.

7. Your Rights

Under the Turkish Personal Data Protection Law (KVKK), you have the following rights:

To learn whether your data is being processed
To request access to your data
To request correction or deletion of your data
To request notification of these actions to third parties
To object to data processing

You can send your requests to [email protected].

8. Policy Changes

This privacy and security policy may be updated from time to time due to legal or operational requirements. The latest version will always be published on our website.

9. Contact

For any questions regarding our data security and privacy policy, you may contact us:

📧 Email: [email protected]
📍 Address: Terrastar A.Ş. – İzmir Atatürk OSB 10041 Sk. No:16, Çiğli/İzmir – Türkiye