Personal Data Protection and Processing Policy

Effective Date: 16.06.2025
Last Update: 16.06.2025

Terrastar İnşaat Mühendislik Sanayi ve Ticaret A.Ş. (“Company” or “Terrastar”) attaches great importance to the privacy and protection of your personal data. This policy explains how we collect, process, store, and protect your personal data and outlines your rights under the Law on the Protection of Personal Data No. 6698 (“KVKK”).

1. Data Controller

In accordance with the KVKK, your personal data is processed by Terrastar A.Ş. as the data controller within the scope below.

📧 Contact: [email protected]
📍 Address: İzmir Atatürk OSB 10041 Sk. No:16, Çiğli/İzmir – Türkiye

2. Collected Personal Data

The following personal data may be collected through our website and services:

Name, surname, email address, phone number
IP address, browser information, cookie data
Form responses, request and complaint content

3. Method and Legal Grounds for Data Collection

Your personal data is collected via:

Website forms,
Automated methods (cookies, etc.),
Phone, email, or face-to-face communication

and based on the following legal grounds:

Obtaining your explicit consent
Establishment or performance of a contract
Fulfillment of legal obligations
Protection of our legitimate interests

4. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

To provide products and services
To evaluate requests and complaints
To send marketing and campaign notifications (with explicit consent)
To fulfill legal obligations
To improve website performance and perform analytics

5. Transfer of Personal Data

Your personal data may be shared only in accordance with the KVKK and related legislation with:

Authorized public institutions and legal authorities,
Our business partners and technology service providers (e.g. hosting, email infrastructure),
Third parties upon obtaining your explicit consent

may be shared.

6. Data Retention Period

Your personal data is retained for the periods specified in the applicable legislation. Once the period ends, your data is deleted, destroyed, or anonymized.

7. Rights of the Data Subject

Under Article 11 of the KVKK, data subjects have the following rights:

To learn whether your personal data is processed
To request information if your personal data has been processed
To learn the purpose of processing and whether it is used appropriately
To know the third parties to whom data is transferred domestically or abroad
To request correction of incomplete or inaccurate data
To request deletion or destruction of personal data under legal conditions
To request notification of such actions to third parties
To object to a negative result produced exclusively by automated systems
To request compensation if you suffer damage due to unlawful data processing

8. Method of Application

You may submit your requests regarding these rights to our Company via the communication channels below, along with documents verifying your identity:

📧 Email: [email protected]
✉️ Mail: İzmir Atatürk OSB 10041 Sk. No:16, Çiğli/İzmir – Türkiye
📝 Application Form: Can be provided upon request.

9. Policy Changes

Terrastar reserves the right to make changes to this policy in line with legal and technological developments. The updated policy will be published and take effect at https://www.terrastar.com.tr.